Return or Refund Policy
Return and Refund Policy
We accept returns for most items within 14 days of purchase. To initiate a return, please contact us. We will provide you with a return shipping label. Return shipping costs are the responsibility of the customer.
Once we have received your returned item, we will inspect it to make sure that it is in its original condition. If the item is in good condition, we will issue a full refund to your original form of payment. Refunds are typically processed within 5-7 business days.
The following items are not returnable:
- Sale items
- Personalized items
- Custom-made items
- Food and beverage items
- Perishable items
- Gift cards
We may make exceptions to our return and refund policy on a case-by-case basis. Please contact us to discuss your specific situation.